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Is there a Communication Breakdown in your Pet Business?

Is there a Communication Breakdown in your Pet Business?
by Nancy Hassel, American Pet Professionals Have you ever read an email sent to you and completely took it the wrong way?    Misread a social post – and were instantly irked?   Had a conversation with someone misunderstood what he or she was trying to convey?   Congratulations you’re human.    It happens to…
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Are you adapting different training modalities for your employees?

Are you adapting different training modalities for your employees?
by Nancy Hassel, American Pet Professionals Have you ever stopped to think, what is the best way that you learn?   What modality of education or training serves you best when learning?    Hands on, by doing?  Training Videos? Audio?  Reading a brochure?  Following an employee around to train with them? All of the above?…
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