Category Archives: Customer Service

Lead by example during this Pandemic.

by Nancy Hassel, American Pet Professionals COVID19 is testing us in many ways as business owners by being forced to stay inside, or alter the way we do business altogether, being shutdown and so on.  It is inspiring to hear and see all the creative ways that pet businesses are being inventive to stay...
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Must See Pet Products at SuperZoo 2019!

by American Pet Professionals Staff Heading to SuperZoo this year?  It is coming up fast!  Held from August 20 - 22, 2019 in Las Vegas, NV, you can see more about the show here.   If you are going there are a ton of ways to get overwhelmed by the 1,000++ booths...
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Pet retailers do you understand pet food ingredients?

Recently I had the honor of being one of the speakers in the Smart Zone sessions at the successful Total Pet Expo in Chicago in September 19 - 21, 2014.  The topics I spoke about were 'Understanding pet food ingredients' and the 'Importance of Good Dental health (for your...
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