by Nancy Hassel, American Pet Professionals Random Acts of Kindness Week (February 12 – 18, 2023) What can you do during this week of Random Acts of Kindness? We usually think of small acts like paying for the person behind you in the coffee line their coffee or giving someone you don’t know flowers. …Read more
Is your pet business automated?
by Nancy Hassel, American Pet Professionals We have talked a lot about automation and your pet business this past year with many of our members and even shared tools we use on our podcast and in an article right here on our website. With the recent launch of ChatGPT and the insane AI, (artificial…Read more
Why saying thank you is important for your Pet Business
by Nancy Hassel, American Pet Professionals We are in the season of saying thank you, showing gratitude, it is the holidays after all. But how are you showing your employees, customers, clients, virtual assistants, outside contractors that you are thankful for them? It's easy to get lost in the busy and hustle of…Read more
Is there a Communication Breakdown in your Pet Business?
by Nancy Hassel, American Pet Professionals Have you ever read an email sent to you and completely took it the wrong way? Misread a social post – and were instantly irked? Had a conversation with someone misunderstood what he or she was trying to convey? Congratulations you’re human. It happens to…Read more